How outcry led to the ‘death’ of care e-auctions in Scotland: Part 2
October 27th, 2009
by Paul Roberts Caring For Your Business and Joint Editor of the Journal of Care Services Management This article is published in the latest edition of the Journal of Care Services Management. For details on how to subscribe to the the Journal, contact the publishers on www.henrystewart.com Part 2 EVIDENCE FROM LOCAL AUTHORITY OFFICERS Senior [...]
How outcry led to the ‘death’ of care e-auctions in Scotland: Part 1
October 27th, 2009
Caring For Your Business and Joint Editor of the Journal of Care Services Management This article is published in the latest edition of the Journal of Care Services Management. For details on how to subscribe to the the Journal, contact the publishers on www.henrystewart.com Part 1 Online or ‘e-auctions’ have hardly been out of the [...]
New personalisation investigation announced
June 24th, 2009
New personalisation investigation announced By Paul Roberts www.caringforyourbusiness.co.uk A new commission with the task of looking at the personalisation of public services has been launched by the Association of Chief Executives of Voluntary Organisations (AVECO). The Personalisation Commission will investigate: · The various reforms to personalise services · The third sector’s likely contribution · The [...]
Time running out for online homecare auctions
May 7th, 2009
Time running out for online homecare auctions By Jennifer Roberts www.caringforyourbusiness.co.uk Scotland appears to have taken the first step to end local authority online bidding auctions for homecare contracts. Holyrood’s Local Government Committee is to look into the controversial practice following Panorama’s undercover investigation of homecare in Britain. Duncan McNeil, committee convenor, said one [...]
Hate email disgrace after Panorama homecare investigation
April 23rd, 2009
Hate email disgrace after Panorama homecare investigation By Paul Roberts www.caringforyourbusiness.co.uk The ‘fall-out’ from the Panorama special on ‘Britain’s Homecare Scandal’ is taking its toll on well-run businesses that are the back-bone of our caring industry. After the programme was broadcast on April 10, I feared there would be a backlash against firms who are [...]
Home care agency improved mum’s life
April 14th, 2009
Home care agency improved mum’s life By Paul Roberts www.caringforyourbusiness.co.uk A leading Department of Health official has praised the home care industry – for improving the life of his elderly mother. The official told a recent conference in York how his mother had spoken to many professionals about plans for her care. But a [...]
The real scandal of Panorama’s home care investigation
April 10th, 2009
The real scandal of Panorama’s home care investigation By Paul Roberts www.caringforyourbusiness.co.uk Panorama’s special on ‘Britain’s Homecare Scandal’ (BBC1 April 10 2009) was hardly a shining example of investigative journalism. The undercover reporters took the easy route to producing a ‘shock-horror’ condemnation of the failings in home care. The biggest scandal is how Panorama failed [...]
Well done Panorama, on an excellent misrepresentation of homecare
April 10th, 2009
Well done Panorama, on an excellent misrepresentation of homecare By Jennifer Roberts www.caringforyourbusiness.co.uk The Panorama special (‘Britain’s Homecare Scandal’, April 9 2009) said it was ‘going undercover’ to learn more about the state of homecare in Britain. As a nurse with over 20 years’ experience in the homecare field, I eagerly awaited the programme. [...]
Will home care get a fair deal from the CQC?
April 9th, 2009
Will home care get a fair deal from the CQC? By Paul Roberts www.caringforyourbusiness.co.uk Will the newly-launched Care Quality Commission have the resources and inspectors to effectively regulate health and adult social care? That’s the big question being asked in home care circles this week – and there are strong fears that home care [...]
Home care under fire: why Panorama documentary could be damaging
April 8th, 2009
Home care under fire: why Panorama documentary could be damaging By Paul Roberts Caringforyourbusiness.co.uk April 8 2009 Homecare – one of the few growth industries in recession-hit Britain – comes under the public spotlight tomorrow night. Millions will watch the BBC Panorama investigative documentary ‘Britain’s Homecare Scandal’, being screened at 9pm on BBC One. [...]