Should we expect anything less than excellence in social care?

It’s interesting to note that a new scheme to achieve excellence in social care – announced by the Care Quality Commission today – will not be compulsory. The Coalition Government is considering introducing ‘payment by results’ in its Vision for Adult Care to reward the very best in care services. In other words, those providing excellent [...]

Why budget cuts could accelerate care crisis in England

By Paul Roberts There are justifiable fears over the future of the personalisation of care in England with councils cutting social care budgets to the bone. The Coalition Government plans to put one million eligible service users on Personal Budgets by 2013 as part of its Vision for Adult Care. But with many local authorities [...]

A customer who complains can turn out to be your best friend

By Jennifer Roberts IN ALL areas of our lives we have become more aware of our rights. Perhaps, more importantly, we are pursuing those rights through complaining, whether it’s about poor service, bad food, bad advice or services and products not meeting our expectations. It is no different In health and social care. Gone are [...]

Why the battle for the Big Society may already be lost

By Paul Roberts I LIVE in a tiny community in Scotland with a population of just 14. We don’t live in each other’s pockets. In fact we keep ourselves to ourselves. But we all know each other and provide help when it’s needed or asked for. We occasionally assist our neighbours with shopping, collecting medication [...]

Embrace change – and lead the way in making it happen

by Jennifer Roberts IT WOULD appear that everywhere we look a transformation of one kind or another is taking place. Change can be positive and sometimes very necessary to help us improve, achieve and become creative. But it can also make us feel insecure and uncomfortable whilst we try to make sense of the implications [...]

Small businesses facing their ‘darkest hour’

by Paul Roberts www.caringforyourbusiness.co.uk THE growing threat to Britain’s small businesses – including many under pressure social care companies – is revealed in alarming new statistics. The Federation of Small Businesses, the voice of more than 210,000 firms, warns that the rises in fuel and VAT are putting the future of many companies, particularly in [...]

A bold vision or a transformation too far?

The biggest shake-up of the National Health Service since it was founded in 1948 will have a significant impact on the future of social care in England. Paul Roberts looks at the implications of widespread change in the NHS TACKLING bureaucracy and inefficiencies in the NHS has proved a ‘graveyard’ for many a politician. Change [...]

Dementia care: the shocking truth

THE shocking lack of care for many people with dementia in Britain is exposed in a major new survey carried out by the Alzheimer’s Society. It reveals that a quarter of a million people with dementia are being let down by care and support that fails to meet their needs. The sub-standard care means that [...]

Snow chaos: facing up to the harsh realities

by Paul Roberts www.caringforyourbusiness.co.uk WHY is it in 21st Century Britain that we seem totally incapable of dealing with snow? Just a few inches of the white stuff brings chaos to our roads, schools, airports and shops. Hundreds of thousands of people fail to turn up for work, costing our economy billions of pounds. People [...]

Fasten your seatbelts for the bumpy ride ahead

by Paul Roberts www.caringforyourbusiness.co.uk ARE you punch drunk from the Coalition Government’s seemingly endless announcements of ‘radical reform’ to the NHS, social care, the welfare system and Uncle Tom Cobley and all? A staggering series of proposals for change that will have a fundamental impact on every one of us has been revealed in White [...]

 
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